M.Y. Safra Bank | Internet Safety

Our systems and services are designed to keep your information and money safe.

Working together to protect you!

If you see any unauthorized activity or believe your account was compromised, let us know right away by calling us 212-652-7200

Below are some ideas to help protect your information.

Keep your contact information up to date, so we can reach you if we need to.
Never share your personal information, password or Personal Identification Number (PIN)
Change your password frequently and avoid using personal or identifying information in your passwords.
Always use secured internet connections, avoiding public Wi-Fi connections.
Do not click links in unverifiable emails, texts, or pop-up advertisements.
When finished with an online banking session, ensure you have logged out completely.
Set up account alerts to help monitor your accounts.
Do not let someone remote into your device.
Be wary of anyone trying to pressure you to provide personal information or to send funds via wire transfer, gift cards, peer-to-peer transfers, or money transfer services.

Know the techniques of scammers so you can protect yourself:

Stay Informed - Keep abreast of current and ongoing scams. The Consumer Financial Protection Bureau (CFPB) keeps an updated lists of scams and it is available at https://www.consumerfinance.gov/ask-cfpb/what-are-some-common-types-of-scams-en-2092/

Some of the most common types of fraud are:

Artificial Intelligence allows scammers to easily clone a voice. They use these programs to convince you that your loved one is on the phone with you asking for urgent financial assistance to help them out of danger. You should end the call and use contact information for your loved one that you have or contact someone else that may be able to contact that person.

Scammers may pretend to contact you from a government agency like the IRS or a company you are familiar with, like your bank. In these imposter scams, the scammer will create a sense of urgency for you to resolve an outstanding issue. The scammers are able to get information from public records to make the call sound convincing. They may even have others pose as a supervisor or a separate department to create additional pressure and a sense of urgency.

If you receive a call about potential fraud on your account, be sure to question the individual about the information they are giving you. Do not provide any private information about yourself, such as account numbers, usernames, or your social security number. If someone requests to access your device, contact the company directly at a phone number you trust.

Social Media is a great way to network and provide services with ease, but it has also become a venue for scammers to reach a wider audience. There are several scams that are common to social media, due to the ease of making a fake profile. For example, a post for the sale of merchandise that will not arrive, a listing for rental or vacation properties that do not exist, or an advertisement that links to fraudulent website for a known company.

Be wary of any sales that seem too good to be true, they often are. Avoid any purchase that requires a wire transfer or payment through a peer-to-peer money transfer service, as you do not have fraud protections with these services, unlike your credit or debit card. Look directly at a website, rather than clicking on a link on social media. When a company is offering sales on social media, they will, usually, list them on their website.